W E B I N A R
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Tuesday 3 June, 2025
14:00 BST
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The Teacher Wellbeing Index 2024 reported increases in parent complaints and subsequent negative effects on staff mental health. Additionally, both the SEND Code of Practice and proposed Ofsted Toolkit place significant emphasis on relationships and communication between education professionals and parents.
Following on from our previous “Managing Difficult Conversations in Safeguarding” webinar, in this session leadership coach and trainer Karen Amos will be joined by SEND expert Angela Smith. Together they will explore the challenges facing education and safeguarding professionals who must navigate ‘difficult conversations’ with parents.
Whether addressing safeguarding concerns, or supporting with SEND issues, Karen and Angela will provide insights and practical advice to successfully negotiate challenging conversations for better outcomes.
Karen Amos is the Founder and Lead Coach at BrightBird Coaching and Training. BrightBird provides training and support on the ‘People’ part of organisations, particularly those ‘soft skills’ which are often the most difficult. With a background in managing health and social care services, she now supports education settings and organisations to improve working life for leaders and teams, with down-to-earth, practical support.
Angela founded SEND Education Partners in 2021, following a 24-year career in schools. A former Leading SENDCo & Headteacher, Angela has worked in a range of settings serving diverse communities and needs. Angela is passionate about inclusion, championing diversity & SEND-compatible pedagogy within mainstream education. She takes a flexible, supportive and hands-on approach to raising standards in SEND provision for all settings.